Privacy Policy

Effective Date: July, 2017

Last Updated: April, 2020

At ImageKeeper LLC ("ImageKeeper" or "we" or "us" or "our"), we appreciate your use of and contributions to our websites, our mobile and desktop applications, our other collection, preservation, visualization, dissemination and/or our related services (collectively known as the "Services," or, each individually, a "Service"). ImageKeeper respects your privacy and is committed to protecting your personal information.

This Privacy Policy (the “Policy”) applies to the websites, applications, and electronic communications on which it appears (the “Platform”).  The Policy describes how we use the Personal Information that we collect, receive, maintain, and store about you.  Please read this Privacy Policy carefully, by interacting with us through the Platform you consent to this Policy.

1.      Types of Personal Information Collected

We collect a range of Personal Information.  “Personal Information” is information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to an individual.  When we combine Personal Information with other information (i.e. information that does not, on its own, identify you), we treat the combined information as Personal Information. 

Information you provide - When using the Services, you may provide information about yourself, such as name, address, phone number, email and details around a potential transaction. In addition, when you order products or services through the Services, ImageKeeper may collect your credit/debit card information.  If you call us or make a call to a third party through our Platform, the call may be recorded.

Media Information – When you upload media to the Platform, we will collect information captured and embedded in the media.  This may include date and time the media was recorded, as well as the media’s location data.  Additionally, any personal information that may be captured by the picture, video, or sound recording, may be stored. 

Location Data – ImageKeeper can provide you with helpful information based on where your data was collected. If you allow your mobile device to send ImageKeeper your location, ImageKeeper will collect this information based on the settings of your phone. 

Social Networks - If you use the social networking connection functions offered through the Services, we may collect information from the social network that you have made available to us. 

Usage Information – We may also collect usage and device information when you visit our Platform.  This may include information about the browser, operating system, and/or device identifier for the device you are using, your ISP and IP information, as well as the websites that you came from and the site you visit when you leave.

2.      Method of Information Collection

We collect personal information in a variety of ways.  We collect information directly from you; for example, when you register on the Services or correspond with us through the Platform or via a phone call.

We also collect information from third parties.  For example, if you use the social networking connection function offered through the Services, we may access your profile information that you have made available on the social networks you provide access. 

We also collect information from you passively.  Our Platform uses tracking tools like cookies, pixels, and we beacons.  We do this both on our Platform and in emails that we send to you.  Through these tools we collect information about users over time when you use our Platform.  This collection includes usage and browser information.  We may also have third parties collect Personal Information in this way.  For more information about the trackers that we use, please see Section 6 of this Policy.  Additionally, if you enable location data on your device, this data will be collected passively based on the location settings on your device.

3.      Combining Information

We may combine Personal Information we obtain.  For example, we may combine information that we have collected online with information that we have collected offline, for instance during calls between you and our support team.  We may also combine information that we have collected across other third-party sites or from other third parties with information we already have.  Finally, we combine information across devices.

4.      How We Use Personal Information

In general, ImageKeeper uses the information collected from you to preform services you requested, communicate with you, and operate our Services. ImageKeeper also uses this information to respond to your requests.

We may also user your Personal Information to improve our Platform and services, including to customize your experience with us.  We may also your information for marketing purposes.  For example, we may send you information about new features on the Platform, new services we offer, and special offers.  When legally permitted, this may also include using your information to serve you ads and to tell you about products or offers available through third parties we think you might find interesting. 

Additionally, we may user information for security purposes to protect our company, Platform, and customers.  Finally, we may use your information for other purposes, as permitted by law.

5.      Sharing Personal Information

We may share Personal Information that you provide outside the public areas of the Platform and Services in the following circumstances:

·      Service providers to ImageKeeper - When ImageKeeper hires a service provider to help operate the Services or our business, ImageKeeper may give access to Personal Information as necessary to perform the service for ImageKeeper.

·      Partners with whom we conduct business - ImageKeeper may share Personal Information to our trusted business partners.  For instance, when we co-sponsor a promotion or service.  These partners may use your information to, among other things, send you information or contact you about their services and products.

·      Legal obligation or protection from harm - When ImageKeeper has a good faith belief that access, use, preservation or disclosure of the Personal Information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of ImageKeeper, its users, or the public against harm.

·      Merger or sale - If and when ImageKeeper is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business.

6.      Cookies and Other Technologies

We collect information about users over time on the Platform by using several common types of cookies and other tracking technologies including web beacons, pixels, and flash cookies.  We also have third parties that collect information in this way on our behalf and for their own purposes.  Cookies are small files that download when you access certain websites.  For more information about cookies visit:  Web beacons, pixels, and other tracking technologies operate independent of cookies. 

To assist us with analyzing our website traffic through cookies and similar technologies, we use analytics services such as Google Analytics.  For more information on Google Analytics’ processing of your information, please see “How Google uses data when you use our partners' Platforms or apps.”   You can opt out of Google Analytics by installing Google’s opt-out browser add-on .

These cookies may be ones placed by us (first-party) or by a third party.  These cookies may also be Flash Cookies.  To learn how to manage privacy and storage settings for Flash cookies click here .  We may use cookies that are session-based or persistent.  Session cookies expire when you close your browser or turn off your device.  Persistent cookies remain on your device after you close your browser or turn off device. 

We may use a variety of cookies:

Type of Cookies



Required cookies are essential for the Platform to function properly and for you to navigate our Site and use its features, such as accessing secure areas of the Platform and using our services.


These cookies collect information about how you use the Platform, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Platform functions and performs.


Functionality cookies allow the Platform to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Platform after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.

Targeting or Advertising

From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Platform. We sometimes use cookies delivered by third parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited the Platform. The information provided to third parties does not include Personal Data, but this information may be re-associated with Personal Data after we receive it.

By way of example, as you visit the Platform, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our advertising partners then enable us to present you with retargeted advertising on other sites based on your previous interaction with the Platform.

We also contract with third-party advertising networks and similar partners that collect IP addresses and other information on our Platform, from emails, and on third-party sites. Ad networks follow your online activities over time by collecting Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts.

Third parties, with whom we partner to provide certain features on the Platform or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.

You can control cookies and tracking tools.  Some browsers have a “do not track” feature that prevents a website from tracking you, as well as additional cookie settings.  Our Platform does not currently respond to these signals.  If you choose to block cookies and other trackers, certain features of the Platform may not work.  Blocking or rejecting cookies will not stop all of the tracking described in this Policy.  These features and options are browser and device specific and are not uniform. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful, or you can use the help option in your browser for more details:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS .

To find out more on how to manage and delete cookies, visit For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:

On a mobile device, you may also be to adjust your settings to limit ad tracking.

7.      Your Choices

You have certain choices about how we use your Personal Information.  You can opt out-out of certain marketing.  To opt-out of marketing communications, please email us at or by following the instructions included in the email correspondence.  If you have an account with ImageKeeper, you can select your preferences through your account settings. Also, you can manage your receipt of some types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information, as permitted by law.

You can control if we share information with third parties for their marketing purposes.  To opt-out of us sharing your information with third parties for such promotional purposes, email us at or write to us in the “Contact Us” section of this Policy and include “Marketing Opt-Out” in your request.”

8.      Children Under the Age of 13

The Platform and ImageKeeper’s Services are not intended for children.  The Platform is meant for adults and we will not knowingly collect personally identifiable information from any person under the age of 13 without permission from a parent or guardian. The Services are not designed to attract the attention of persons under the age of 13.  If you are a parent or legal guardian and think your child has given us information you can email us at  You can also write to us at the address listed in the “Contact Us” section of this Policy.  Please mark your inquiries “COPPA Inquiry.”

9.      Storage, Security and Retention of Information

You acknowledge that Personal Information will be processed and stored by ImageKeeper in databases hosted in the United States. ImageKeeper has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information. No transmission of information via the Internet can be entirely secure, however, so please always use caution when submitting Personal Information.

We will retain your Personal Information for as long as you have an active account, as needed to provide you with the Services, to comply with our legal, financial reporting, or compliance obligations, and to enforce this privacy policy.

You can access, update, and delete Personal Information you provide to ImageKeeper in your account profile by logging into your account or emailing us at for accounts on ImageKeeper. While we are ready to assist you in managing the Personal Information you provide to us, we cannot always delete records due to financial reporting, compliance, or other reasons.

10.      Links to Third Parties and their Sites

Our Platform may include third party content and links to third party websites and services that collect Personal Information.  We do not control these third parties and this Policy does not apply to their privacy practices.  We are not responsible for the practices of these third parties or how they use information you provide to them.  Please read the third parties’ privacy policies carefully.

11.      Contacting ImageKeeper

If you have any questions about this privacy statement, or the privacy practices of ImageKeeper, please email us at or write to us at:

ImageKeeper, P.O. Box 27740, Las Vegas, NV 89126

12.      Updates

Please note that this policy may be amended from time to time. Unless otherwise indicated, any changes to this Policy will apply immediately upon posting to the Platform so please check our site periodically for updates.  You can see when this Policy was last updated by reviewing the “Last Updated” legend at the top of this page.  We will provide notice of material changes by updating the Policy here, and communicating with you in the manner and format in which we typically communicate with you in our regular course of business, as required by applicable law.